Molex Recruitment 2022 |administrative customer support |Apply now
Molex Recruitment 2022 is looking for administrative customer support jobs |Apply now
Molex Recruitment 2022
Molex Recruitment 2022 is hiring for an entry-level position that is technical customer support for CES customers globally.
Interested candidates that wish to work in the technical customer support department of Molex can apply.
Eligible candidates are required to apply for the position through the link provided in the post below.
Molex Recruitment 2022 –Fresher hiring
|Post||Administrative customer support|
|Application Start Date|
|Application Last Date|
Molex Recruitment 2022 –Vacancies
As there are multiple jobs for openings in various disciplines candidates are required to visit the official website of Molex.
|Post||No of Vacancies|
|Administrative Customer Support|
Molex Recruitment 2022 –Eligibility criteria
1. Review, clarify, and process CSP tickets submitted by CES’s external and internal customers.
2. Monitoring our Support email account and responding to customer requests in a timely manner.
3. Check technical integrity of Test Results and other related information
4. Escalate tickets when necessary to the appropriate resolver following CES’s tiered response structure
5. Inform CES sales and operations management as to customer issues
6. Manage training requests for CES’s course catalog and business associate applications from prospective installers
7. Run EXCEL-based metrics on work performed to report queue status
8. Contribute to the success of the team by being proactive and offering suggestions where opportunities are seen
9. Provide exceptional support to all customers – both internal and external.
10. Any other tasks as deemed necessary by the supervisor.
Molex Recruitment 2022 –Qualification
- Knowledge of Structured Cabling or Electrical Engineering
- Bachelor’s degree in a business or technical field from an accredited university or equivalent industry experience
Molex Recruitment 2022 –Skills
- Must be proficient in English, as we are a global company, and it is required to communicate with customers and department heads
- Capable of working with many different cultures around the world.
- Aptitude toward complex and technical subjects
- Adaptable to new workflows and processes.
- Introductory knowledge of Structured Cabling and Local Area Networks
- Introductory knowledge of Project Management
- Logical, analytical, and process-oriented approach to problem-solving
- Knowledge and experience in Microsoft Office products (Word, Excel, PowerPoint)
- A keen willingness to learn
Molex Recruitment 2022 –Age
The age requirement for the hiring of administrative customer support will be as the guidelines of Molex.
Molex Recruitment 2022 –Fees
There are no application fees to candidates to apply for the requirements of administrative customer support.
Molex Recruitment 2022 –Koch hiring process
Candidates are required to look for the job they want to apply for and complete the application process.
Subsequently, you will be guided through the Koch hiring process.
The talent acquisition team HR will call you for an online interview, it’s your job is to learn and amaze the interviewer.
If you happen to pass and come here finally you are there for the interview process may on-site/phone or via video.
Once the interview process is complete HR will then meet and shortlist the most applicable candidates.
Molex Recruitment 2022 –How to apply?
Candidates are required to visit the official website of Molex and click on the career section on its homepage.
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