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Amazon jobs Hyderabad is looking for customer service associate apply now
Amazon jobs Hyderabad
Amazon jobs Hyderabad has invited for the application for customer service associate in Hyderabad, Secundrabad.
Candidates looking for jobs in Amazon –one of the largest ecommerce giant around the world are allowed to apply.
Amazon jobs Hyderabad
Job Description
Role: Customer Service Associate
Job Type: full-time/part-time
Location: Work from home in (Hyderbad), India
Our mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal.
Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here.
You won’t be asked to read from a script or learn dialogue by heart.
Instead well provide you with the training you need to problem solve for our customers.
Youll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
Amazon jobs Hyderabad
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance.
Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Amazon jobs Hyderabad
What are your hours?
This role requires working variable hours to match when customers need us most.
You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs.
In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday.
You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
Amazon jobs Hyderabad
What qualifications do we need from you?
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
Amazon jobs Hyderabad
What strengths will you bring?
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
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Amazon jobs Hyderabad
What benefits will you receive?
One of the great things about joining Amazons Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills
Amazon jobs Hyderabad
Industry: IT Services & Consulting
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations – Other
Role: Customer Service
Employment Type: Full Time, Permanent
Amazon jobs Hyderabad
Amazon
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform.
Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA.
The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
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