2 Best jobs in Bangalore for freshers hiring for support associate apply now
Jobs in Bangalore for freshers is hiring for Technical Support Associate and Customer Support Associate apply online
Jobs in Bangalore for freshers
Jobs in Bangalore for freshers is hiring for Technical Support Associate and Customer Support Associate BPO jobs.
Eligible candidates looking for jobs in BPO are welcome to apply for the roles prescribed above.
Candidates that are 12th pass/Undergraduate/Graduate are allowed to apply for jobs for freshers in Bangalore.
Jobs in Bangalore for freshers
Technical Support Associate ( International Voice Process)
Description
Jobs in Bangalore for freshers
Position Overview
In this role, you will be an IT Service Desk agent, part of the Global Service Desk Team. You will work utilizing our technical knowledge base to identify, troubleshoot and fix IT issues for Citrix users located all around the globe.
For this role, you will receive training sessions that will help you fast track your career within IT and grow your skills in a highly innovative workplace, learning the new Citrix technologies.
Roles and Responsibilities
Jobs in Bangalore for freshers
As a Help Desk agent, you will:
- Attend users on the phone and the chat system
- Work on tickets assigned to you, by following our knowledge base.
- Identify and communicate recurring issues that need to be escalated
- Flexible to work in 24/7 rotational shifts (Weekdays / Weekends)
- Keep your knowledge up to date by reading and understanding the new KB articles published internally for IT on a regular basis.
- Keep tickets up to date with notes, troubleshooting steps done and error messages the user receives.
Jobs in Bangalore for freshers
Read more
Basic Qualifications
- Minimum of 1 year of experience in a help desk or technical environment.
- Excellent communication skills and demonstrated customer service orientation.
- Demonstrated technical troubleshooting skills in various environments
- Ability to follow complex technical documentation with troubleshooting steps
- Understanding of most major operating systems, Active Directory, and networking technologies.
- Demonstrated understanding of Microsoft Office products.
- Clarity in understanding of customer needs and skills required to deal with Ambiguous situation.
- Working knowledge of Service Desk incident ticket systems like Ticketing tools Service Now
- Must be reliable, dependable, flexible, and able to multi-task with priority.
- Able to manage incidents and tasks within SLAs.
Interested candidates can share the resume to [email protected] OR What’s App 9738998874 ( Please avoid calling )
Jobs in Bangalore for freshers
Role: Technical Support – Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Customer Support Associate – International BPO / Voice Process
Jobs in Bangalore for freshers
Job description
Greetings from JobShop, We are India’s Largest BPO Recruitment Company. Please call us on 9964080000 Whatsapp us on 9964080000 for simple & quick automated hiring
Jobs in Bangalore for freshers
Roles and Responsibilities
Were looking for a talented customer advocate to join an elite team that will work with our top customers to resolve complex issues – so they can have the best travel experience imaginable
The ideal candidate will be cool under pressure and comfortable working in situations that at times can be highly stressful. If you excel at figuring out complex problems and enjoy finding resolutions to tough situations, this job could be for you!
Jobs in Bangalore for freshers
What you’ll do:
- Lead the resolution of issues from online (voice ) and offline (Service Requests) sources from start to finish
- Develop and build a world class travel agent skill set
- Develop and cultivate relationships with a broad network of co-workers, management, and partners
- Navigate sophisticated technology and robust resources to determine solutions while staying in the drivers seat on managing customer expectations
- Provide our travelers with best-in-class service that makes our customers want to come back and book travel with one of our travel brands
- Adapt schedule as needed so customers dont have to wait long to connect with an agent
Jobs in Bangalore for freshers
Desired Candidate Profile
- Any 12th pass/ Undergraduate/ Graduate / Post Graduate
- Comfortable with 24/7 Rotational Shifts
- Comfortable with voice process
- Comfortable with Bangalore Location
- Fluency in written and spoken English.
- Result Oriented, Self Driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.
- Good communication skills- written and verbal.
- . Ability to listen and actively problem solving skills
For More Details Please call us on 9964080000 Whatsapp us on 9964080000 for simple & quick automated hiring
Jobs in Bangalore for freshers
Role: Customer Retention – Non Voice
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
PG: Any Postgraduate
How to apply for jobs in Bangalore for freshers?
- Candidates can click on the link given below.
- Read the description carefully.
- Click on the apply button.
- Finally, fill in the details and submit your application.
| Technical Support Associate ( International Voice Process) | Link |
| Customer Support Associate – International BPO / Voice Process | Link |
| Jobs for freshers in Bangalore | Link |
| Off campus drive 2023 | Link |
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