Jobs in Mumbai for freshers for customer support roles hiring now 2023
The Jobs in Mumbai for freshers is looking for customer service/support executives apply now
Jobs in Mumbai for freshers
Jobs in Mumbai for freshers : Are you looking for jobs in Mumbai for freshers 12th pass this is for you.
There are several requirements in customer care executive & customer support for freshers in the city of Mumbai.
If you hail from this thriving city of dreams this is the best chance for you to grab this opportunity in one of the best company.
Eligible candidates can apply for the roles mentioned in the articles through the link provided and avail the offer.
Candidates must have good communication skills and be able to respond to customer queries via chat, email and phone.
Jobs in Mumbai for freshers
| Company | Teleperformance/ 2coms |
| Post | Senior Customer Care Executive/ Customer Support – |
| Vacancies | Several |
| Application start date | Ongoing |
| Application last date | ASAP |
| Official website | https://www.2coms.com/ |
| https://www.teleperformance.com/ |
Jobs in Mumbai for freshers
Candidates are requested to go through the job description before you apply for the jobs applications.
Related Jobs
| Post | No of Vacancies |
| Senior Customer Care Executive – Teleperformance | |
| Customer Support – 2coms | |
Jobs in Mumbai for freshers –Eligibility criteria
Senior Customer Care Executive
Agents will need to reply to customer questions, research account activity and notes, troubleshoot any issues, provide supporting help documentation, and any number of other tasks. This means they will need the ability to work through several problems simultaneously to be effective.
Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that clients feel supported and valued
| Company | Teleperformance |
| Position | Hiring for Senior Customer Care Executive |
| Qualification | Graduation Not Required |
| Schedule | Offline |
| Work Location | Mumbai (All Areas), Malad |
| WhatsApp – Dikshita.Patel | 8976317088/ [email protected] |
Roles and Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Resolve the customer concern to be in line with standards defined basis client policies and guidelines.
- Make decisions according to the defined Policies and Procedures with High level of accuracy
- Responsible to deliver high quality and productivity results that meet the identified targets.
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Energetic, friendly and approachable individuals who that understand the importance of great customer service
- Correctly follow Flows and implement different quality standards/definition documents
- Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible.
- Demonstrates confidence and willingness to resolve customer requests or queries.
- Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement
- Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
- Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.
Jobs in Mumbai for freshers –Eligibility criteria
Customer Support – Airoli
| Company | 2coms |
| Position | Hiring for Customer Support leading MNC @Airoli |
| Qualification | Looking for Any UG/Graduate experience can apply for this position |
| Schedule | 9am-9pm |
| Work Location | Airoli (Mumbai) |
Requirements
- Excellent communication skills.
- Creative thinking skills.
- 18year and above ,
- Graduate /UG/ Diploma holder
- Initiating sales with potential customers over the phone.
- Asking inquiries to interact with customers and keep the speech communication going.
- Keeping up thus far on all products and informing customers of recent products.
- Answering customers’ queries on the product.
- Meeting sales quotas.
Jobs in Mumbai for freshers –Salary
The salary for the customer support (2coms) ₹ 14,550/ month CTC for freshers/ (minimum 6 month – 1 Year Exp.) – 19,800 CTC + Sales incentives basis performance
How to apply for Jobs in Mumbai for freshers?
- Visit the official site through the link given in the article.
- Read the jobs description carefully.
- Register yourself on the portal.
- Click on apply now button.
- Fill the required details to complete application.
- Finally, submit your application.
| Jobs for Mumbai for freshers | |
| Senior Customer Care Executive – Teleperformance | Link |
| Customer Support – 2coms | Link |
| Jobs in Mumbai for freshers 12th pass |
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